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Display upcoming SLA breaches in the Live Dashboard

No description provided
about 1 year ago in Insights 0 Backlog

Ability to create rules with the API

No description provided
over 2 years ago in Core API 1 Backlog

Application Webhooks: Disable webhook subscription as a developer

I offer a partner integration containing an Application Webhook. My customers can start with a trial period, during which I will ingest data from a Front Application Webhook. If my customer's trial period ends and they do not convert, I want to st...
almost 2 years ago in Developer Platform / Partner Integrations 0 Backlog

Show calendar invites in Sent folder

View calendar invites that I have created in my Sent folder
over 2 years ago in Calendar - other 0 Backlog

When inviting a teammate, have the option to automatically put them as Unavailable

When adding a teammate, they are automatically set as Available which will start to assign them emails if they're put into an assignment group. It'd be good to have an option to set them as "Unavailable"
4 months ago in Admin Experience / Teammate invitation 0 Backlog

Hide inbox from the Move to dropdown

Our instance is growing, and we have more and more inboxes. Some of these inboxes should never have anything moved into them. Other inboxes would be great to limit only to users who have access to the inbox. Would be great if we could provision pe...
almost 2 years ago in Collaborate - work together seamlessly 0 Backlog

A centralized team calendar for a shared inbox

No description provided
almost 3 years ago in Cal Collaboration 0 Backlog

Easy "find a time" feature when scheduling with many guests (scheduling assistant)

No description provided
almost 3 years ago in Cal/scheduling efficiency 0 Backlog

Knowledge Base: Set up approval workflows

Ability to set up an approval workflow so that certain teammates can approve an article before it is allowed to be published
almost 2 years ago in Knowledge Base 0 Backlog

Jump to first email in conversation

Have an easily accessible button to jump to the top of a conversation
almost 3 years ago in P3 display 3 Backlog