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Sync out-of-office from Google Calendar (or others) to Time off in Front

When you set yourself as away in Google Calendar - Sync this state to Front and automatically set yourself as away in Front.Have a primary out-of-office template which could be used as standard.
5 months ago in Admin Experience / Workforce management 0 Backlog

Shared inbox conversation filter

Hi Team, Currently, we can filter by tag, Assignee, and ticketing statuses in the shared inboxes filter, which is great. However, I think it would be even more useful if we could also filter by tags that are not applied. As an admin, it's essentia...
5 months ago in Core Product Experience 0 Backlog

Hide CSAT links on WhatsApp conversations

Hide survey links sent in Whatsapp conversations to prevent teammates from filling out the CSAT survey for themselves.
over 2 years ago in CSAT 0 Backlog

Integration Request

Linnworks - https://www.linnworks.com/ E-Commerce company who need integrations with E-commerce softwares (Amazon + Ebay + Others). Operate these integrations through Linnworks.
over 1 year ago in New integration requests 1 Will not do

Change sender line name back to my actual name instead of "Me"

It is very difficult to find emails when they are all listed as "Me". Can we please change them back to the name?
over 2 years ago in Core Product Experience 0 Backlog

Ability to log emails to Hubspot deals, not just contacts

Essentially make it work the exact same as the Gmail HubSpot plugin.
over 2 years ago in Existing integrations 2 Backlog

PipeDrive CRM sync

Integrate PipeDrive with Front
about 3 years ago in Developer Platform 0 Backlog

WooCommerce integration

No description provided
over 4 years ago in New integration requests 0 Backlog

Exclude internal conversation/internal email domain in a single conversation from FRT and RT calculation

We need the ability to apply and remove a tag anytime an internal email is received in one conversation and only consider for the FRT and RT calculation replies to external email (outside our organization and/or with specific email domains) . Actu...
5 months ago in Analytics Functionality / Insights 0 Backlog

Satisfaction metric: bad to good ratings

As a support leader, I want to flag when my team was able to improve the relationship
11 months ago in CSAT 0 Backlog