Skip to Main Content
ADD A NEW IDEA

All ideas

[Contacts Basics] Sort & filter contacts in the contacts manager

Being able to filter contacts & lists in the contacts manager by attributes such as account, source, last updated, name etc.
over 4 years ago in Contacts Manager Backlog

Front Chat localization to support different languages

Localization in the chat widget to support different languages. Includes text & buttons in the collect customer details step in the chatbot flow, the "Start new conversation" button after the chatbot auto-archives the flow, and more.
almost 5 years ago in Live Chat Planned

Multiple tabs for desktop app

This would be especially useful for creating rules. To create rules you have to grab info from messages (subject, sender info etc) and without the ability to create tabs, you have to constantly go back and forth which can be tedius.
over 2 years ago in Native features Backlog

Better Attachment Management Abilities

Users are only able to drag one attachment at a time to a different email, looking for the ability to drag multiple attachments and mirror more so the functionality in Outlook
almost 3 years ago in Client Platform / Core Product Experience Backlog

Configure the sidebar to show teammates who are "available"

Would help large teams be able to see exactly who is online, especially when the teams all have different starting times and work across the globe.
about 3 years ago in Core Product Experience Backlog

Ability to recall an email

Ability to cancel & retrieve an email after sending
about 5 years ago in Message headers / metadata Backlog

Ability to propose a new time & accept/decline proposed times for a calendar event

No description provided
almost 5 years ago in Managing/Updating Events Backlog

Default channel per inbox

Currently, each teammate can configure their default channel, and this will apply to every inbox. However, teammates may need the default channel to change depending on which inbox the conversation belongs to or is currently being viewed. We can s...
almost 4 years ago in Default channel management Backlog

Option to display week numbers on calendar

Show week numbers on the Front Calendar
over 3 years ago in Calendar View Backlog

Full offline mode

Ability to use the Front app while being offline - all major functionality
almost 5 years ago in Desktop Backlog