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Filter "conversations in last 7 days" when clicking on contact by different channels

I want to easily filter the list of conversations in the last 7 days by channel type so I can quickly see all the chats / emails
over 1 year ago in Contacts / Contacts P4 Plugins 0 Backlog

Indicate if an email invitation has been forwarded

No description provided
over 2 years ago in Attendee management / Managing/Updating Events 0 Backlog

Dynamic signatures, change based on variable content

No description provided
over 2 years ago in Signatures 0 Backlog

Keyboard shortcut: reset style / format

keyboard shortcut to remove text formatting
over 2 years ago in Composer / Keyboard shortcuts 0 Backlog

Bulk create tags

Admins can use a CSV to import tags in bulk.
over 2 years ago in Bulk updates 0 Backlog

Application Webhooks: Configure which inboxes to receive notifications from

As a developer, when I create an Application Webhook I will receive notifications for all events of the type(s) I subscribed to, across all shared inboxes. My app users may only want to monitor a subset of their inboxes with my app, so I receive a...
over 1 year ago in Developer Platform / Partner Integrations 0 Backlog

Export contact notes

It would be great to be able to export and import contact notes as part of the contact functionality.
over 1 year ago in Other (Contacts) 0 Backlog

Exclude own domain / account from reports

In certain reports - especially the CSAT report - the "internal" account is counted in the same metrics as customers in the Accounts Table. It would be great to exclude them.
11 months ago in Insights 0 Backlog

Block access to performance data of agents

Hide an agent's performance data in Analytics UI and exports, do not allow to filter on this agent, etc. This is required by German law.
11 months ago in Insights 0 Backlog

Configure columns for custom fields in contacts manager

I saw that I could use Custom Fields to add custom columns. But unfortunately I can't configure them the way I want.Example in this screenshot, the Twitter and Description columns don't interest me at all. I would have liked to be able to delete/h...
over 1 year ago in Contacts 0 Backlog