Please consider adding a native To-do function based on David Allen's Getting Things Done workflow. The integrations in Front do not allow for prioritizing today, and we resort to going to Asana or ToDoist directly, which is not convenient.
Merge conversations with mixed types (eg. email and Front forms)
Unfortunately, there isn't currently a way to merge conversations when one is started as a form submission, and the other was started via email.
The conversations have different "types" and are not compatible for merge, and we'd like to be able ...