Skip to Main Content

All ideas

Showing 1457 of 1457

Export inboxes to CSV

Provide an overview off all inboxes when doing housekeeping and auditing. This could be a global export and/or per-Workspace.
7 months ago in Admin Experience 0 Backlog

Ability for admins to un-delete tags, message templates, or rules

No description provided
7 months ago in Object/resource management 0 Backlog

Ability to react comment on FB

No description provided
7 months ago in Existing integrations 0 Backlog

Aircall Plugin Notifications

Notifications for Aircall events while plugin is closed
7 months ago in Existing integrations 0 Backlog

Front and Database Connection, Update Rule API

Is there a way for us to establish a connection between Front and our database (RB9 powered by OMTI) so that these rules in Front can be updated real time when it's changed in our database? The From field in Front corresponds with the Contact Emai...
7 months ago in Core API / New integration requests 1 Backlog

Trigger Attachment Too Large Error Earlier

The behavior we see now: a user tries to send an email that is too large (has an attachment too close to the 100MB limit to send for O365) and when she hits send, then she gets the error after it tries. Behavior we'd like (which mimics Outlook): F...
7 months ago in Attachments 0 Backlog

Create multiple links for single dynamic object / context link

Certain customers want to link to multiple systems from a single pattern. This feature would allow a user add more than one link to a context link / dynamic object.
8 months ago in Developer Platform 0 Backlog

Notes / instructions for templates

When a CSR uses a template, there are often fill in details or instructions like "attach the receipt" that I have tried to include in the text in bold colors but even my best CSRs have shot off the email without removing my instructions during bus...
8 months ago in Message templates 0 Backlog

Integrate chatbot with API

Integrate chatbot with API so we can automate lookups to external databases. Ex) Automate lookups like appointment time, enter a zip code to find store locations, etc.
8 months ago in Chatbots 0 Backlog

MerciApp plug-in

I'd like to request an integration/plug in with MerciApp, a French Grammarly. As we work with both English and French speakers, this will be a great add-on to our usage.
8 months ago in New integration requests 0 Backlog