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Totango integration

No description provided
over 2 years ago in New integration requests 0 Backlog

Indicate if an email invitation has been forwarded

No description provided
almost 2 years ago in Attendee management / Managing/Updating Events 0 Backlog

Keyboard shortcut: reset style / format

keyboard shortcut to remove text formatting
almost 2 years ago in Composer / Keyboard shortcuts 0 Backlog

Change the color of a newly created inbox/team inbox

Hi, Using the API to create a new inbox/team inbox. It would be so helpful to enable the ability to change the color in the settings of the item. Similar to what is already enabled when creating a tag, using the highlight attribute.
7 months ago in Resources 0 Backlog

Pin or unpin comment via API

No description provided
over 2 years ago in Resources 0 Backlog

Jira - customize status changes and their impact on conversations

No description provided
over 2 years ago in Existing integrations 2 Backlog

Make pinned comments more prominent

Make pinned comments easier to view and access within a conversation so they don't get missed.
7 months ago in Comments / @ mentions 3 Backlog

Leverage information from external database in chatbot flow

We would like to be able to leverage data from an external database (like an order system) in the chatbot flow to be able to automatically deflect questions that could easily be answered with information from the database. Ex) Customer: What's my ...
about 1 year ago in Chatbots 0 Backlog

Ability to resize and filter columns in accounts manager

No description provided
about 1 year ago in Accounts Manager / Contacts 4 Backlog

No default selection of send channel when creating draft

No description provided
about 1 year ago in Composer 0 Backlog