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Support boolean Search (x OR y)

Description: The search returns results matching all the words in my query and filters. Request: I would like to be able to find conversation matching one filter or another one; like: body:test OR subject:test-email
over 3 years ago in Matching 0 Backlog

create a recipient folder in Front to re-use the same list for a sequence

instead of importing everytime a new recipient list, being able to re-use the same list through a folder in sequences.
over 1 year ago in Contacts / Outbound/Sequences 1 Backlog

Apple Watch app

No description provided
almost 2 years ago in Client Platform 0 Backlog

Adding Last Message to Create Draft Reply

Hello, When adding a response to a conversation using the following Core API: https://dev.frontapp.com/reference/post_conversations-conversation-id-drafts The expectation is that the created draft will include the message thread as a quote (th his...
over 1 year ago in Developer Platform 0 Backlog

Contact Lists to display which rules use them

Having contact lists display a list of rules that they're included in would be very helpful for keeping track of which contacts will be affected by different rules.
8 months ago in Contacts Manager 0 Backlog

Set Timezone Manually

The timezone is set to whatever the computer clock in. As someone who travels, my time zone changes often and would like to my Front to stay in my home base timezone while my computer and I change timezones. Thank you.
over 1 year ago in Core Product Experience 1 Backlog

Recognizing the same phone number for a contact with and without dashes

Correctly recognize contact phone numbers with numbers only and with dashes Aircall vs Front data example:Data is being sent over from Aircall, and people have to manually combine phone numbers for the same contact.
over 1 year ago in Contact data model 0 Backlog

Allow an external link on the logo in KB

We'd like to be able to link our main website to the logo in our KB so customers can navigate back there if they need to.
8 months ago in Knowledge Base 0 Backlog

Mention or tag users in social media posts

Allow Front users to mention people when posting responding to comments on Instagram, Facebook, and other social media channels. From customer: Our primary goal is to increase engagement directly on the posts. Shifting conversations to DMs would s...
8 months ago in Existing integrations 0 Backlog

Send & Store in Folder

A customer requested the ability to answer an email and store it in a folder, similar to "Send & Snooze" or "Send & Archive."
8 months ago in Compose - write efficiently with quality 0 Backlog