All ideas

Showing 1581 of 1581

38 VOTE

Ability to hide all comments from a conversation

Ability to toggle a view so that you can only see the email messages and not the internal comments.

over 1 year ago in Comments / @ mentions 0 Backlog

24 VOTE

AirBnB native channel

Having a native AirBnB channel to handle guest and host messages within Front (rather than email forwarding)

12 months ago in New integration requests 0 Backlog

23 VOTE

[KB access control] Internal knowledge base access for non-Front employees

Not all employees have a full Front license. Allow these employees a way to access internal Front knowledge base, perhaps with an add-on license just for KB since they don't need nay other Front access.

11 months ago in Knowledge Base 0 Backlog

33 VOTE

Option to have view number counter display all conversations (instead of just open conversations)

It would be amazing if there were a way to (when we're setting up a new Public Tag/Custom View/View) to have the number counter show all conversations with that tag, not just open ones. We are starting to heavily use public tags/custom views a way...

over 1 year ago in Counters 1 Backlog

90 VOTE

Expand Dark Mode to the rest of the UI

Calendar User settings

over 3 years ago in Other (CPX) 0 Backlog

87 VOTE

Search for calendar events

The ability to search the calendar by event name or invitee to find an existing calendar event.

over 3 years ago in Managing/Updating Events 9 Backlog

1 VOTE

[action] AI compose to show the before and after

I wish AI compose to be easier to use. Problem 1: It requires to many clicks, it's not automated enough ideas: inline suggestion; autocomplete; floating bar ... Problem 2: hard to know the changes when using a compose text transformation ideas: Se...

17 days ago in AI compose 0 Backlog

4 VOTE

[action] Auto Correct or suggest spelling and grammar suggestions

Context: Since we deprecated the Grammarly integration, customers can utilize Front's AI compose, which has grammar and spelling suggestions. Request: Would be ideal to either have auto-correct auto-suggestions in pop-ups, without selecting the "c...

2 months ago in AI angel (QA before sending) / AI compose / Compose - write efficiently with quality 1 Backlog

15 VOTE

Allow users to split non-email conversations

For many third-party channels, messages and call logs tied to one contact thread in one long conversation, which can be messy for users. The ability to split these messages into new conversations will help to organize their communications better i...

8 months ago in Core Product Experience / Developer Platform 0 Backlog

9 VOTE

CSAT survey look and feel customization

All requests for new customization options in the CSAT survey (fonts, font color, etc.)

5 months ago in CSAT - Customisation - Survey 0 Backlog

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