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Created by Guest
Created on Jun 20, 2025

Rule action to 'close conversation'

Hello, I was testing the 'close conversation' functionality and it can be usefull although we would like to check if we can automate this. The idea is to close a conversation after we have send the CSAT email to the user.

  • ADMIN RESPONSE
    Jul 24, 2025

    Your idea is now live and open for voting.

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