Skip to Main Content
ADD A NEW IDEA

All ideas

Showing 1616 of 1616

Linking conversations shows up across all conversations

At the moment if we link conversation A with conversation B, we still need to link conversation B with conversation A to show the link. It would be great if linking would automatically show across all conversations rather than doing it twice for e...
6 months ago in Core Product Experience 0 Backlog

Phone Number Handle - Redirect Configuration

Add the ability to configure the link on phone number handle as a redirect to the phone system of choice for a customer. Right now it opens up a new Conversation in Front and it would be more helpful if there was flexibility to open up a VOIP instead
11 months ago in Partner Integrations 0 Backlog

Set signature to message template

Tie a signature to a particular message template
over 1 year ago in Message templates / Signatures 0 Backlog

8x8 integration

Front integration with VOIP provider 8x8.
over 1 year ago in New integration requests 0 Backlog

Merge conversation rule trigger

No description provided
almost 3 years ago in Rule trigger 0 Backlog

Add mobile SDK for Front Chat

No description provided
almost 3 years ago in Live Chat 0 Backlog

Enhance public API to support search

Customer wants the ability to embed their public-facing KB to their website, and then be able to search articles directly in their website. If the public API included search functionality, this would be doable
11 months ago in Knowledge Base 0 Backlog

Jump to "most recent unread" when scrolling through conversation

The jumper is based on most recent or most recent unreplied not “most recent unread”
6 months ago in Core Product Experience 0 Backlog

Restrict individual channels

Ability to restrict end-users from adding individual channels
6 months ago in Admin Experience 0 Backlog

Attio CRM Integration

You have old-school legacy CRM integrations like Hubspot & Salesforce... please make now asap one for the next-gen, modern, powerful, flexible and data-driven CRM https://attio.com/
8 months ago in New integration requests 1 Backlog