Notify admin members when a channel is disconnected
When a user's channel is disconnected, only the user itself gets a notification. When that user is on leave, the only way to realize this is to manually check all inboxes. Notifying the admin members of this issue will help to ensure continuity.
Integrate Time Off Planner with External HR Systems
During a product roadmap presentation, Carter from Edge Logistics mentioned it would be great if the Time Off feature for shifts integrated with external HR systems like Paylocity Link to Gong clip: https://us-18905.app.gong.io/call?id=31715033328...
Allow Multiple Accounts to Exist with the Same Domain
In a situation where I have 7 subsidiaries of Front.com with unique contact lists it would be awesome to be able to identify that a person is associated with a particular location for attribution purposes
Display recent documents for easy access when attaching files to an email
Outlook includes a feature in which your "Recent Documents" are easily accessible for attaching without the need for File Explorer to open. Suggestion to have a similar capability in Front for recent attachments.
Add an Unsubscribe from List button similar to ProtonMail
I apologise if this idea has been suggested before, but I'm sure many people also get spam emails or have been signed up to a mailing list without knowing it. The idea is to have a front scan an email for an "unsubscribe from mailing list" link in...
We speak to our members through multiple channels and currently only able to put Signatures on the bottom of emails. We sign off our messages really simple "Arran - Tech Support" however it's crucial that we do that so our members know who they're...
Pass custom conversation fields through Front Chat SDK
I'd like to be able to pass custom conversation fields through the Front Chat SDK. Currently it only allows me to pass custom contact fields through. This is problematic because sometimes the fields will be specific to that conversation, and I don...
Customer requesting the ability to send an existing draft via API. They are requesting the ability to provide a message ID of the draft in a response that will initiate the sending of the message.