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Object/resource management

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Bulk Update Inbox Name

Give users the ability to bulk import and update inbox names
over 1 year ago in Bulk updates 0 Backlog

Dedicated "View edit" permissions

Have permissions specific to create/edit/delete Views.
over 1 year ago in Admin Experience / Resource management permissions 0 Backlog

Better handling of large spam mailboxes

Currently large spam boxes in Front are impossible to handle. Front has taken the view that users should not be allowed to mass-delete spam and must select each message (not ctrl-A) but for a spam box with 1000s of messages that isn't practical. T...
over 1 year ago in Bulk updates / Email channels 0 Backlog

Ability for admins to un-delete tags, message templates, or rules

No description provided
almost 2 years ago in Object/resource management 0 Backlog

Allow admins to disable Report Phishing option

Typically a "Report Phishing" button is a cybersecurity function that goes to the IT team or Security team or a 3rd party cybersecurity partner. Currently, the report phishing button only reports to Front. Requesting the ability to turn this off.
almost 2 years ago in Resource access settings 1 Backlog

Share a signature with a teammate Group

Today, an admin can create a signature and make it available on all individual channels. Could we allow admins to share a signature with a teammate Group? This would make it easier to tailor the signature content to attributes of the teammate, suc...
about 2 years ago in Signature management / Teammate Groups 0 Backlog

Individual signature should not take priority over shared signature

As an admin, I can define a shared signature for a given channel/channels. However, if a user creates an individual signature, then the individual signature will become the default. How could an admin make sure that for a given inbox/channel, thei...
about 2 years ago in Signature management 0 Backlog

Show "Last Modified" date for Templates

In the list of shared templates, expose the date that each template was last edited. This is useful for finding out-of-date templates that have not been updated recently.
about 2 years ago in Object/resource management 0 Backlog

Convert/merge Workspace tags to Company tags

There are several scenarios where an admin may want to convert workspace tags to company tags and/or merge multiple tags together An admin starts creating multiple Workspaces and realises some of their tags should be available across the new Works...
about 2 years ago in Object/resource management 0 Backlog

Prevent users from sending messages with shared channels

Admins may want teammates using an inbox to only send messages with their own individual channel. This could be because they want a consistent customer experience or in some cases to avoid sending an email to customer A from the customer_b@mycompa...
about 2 years ago in Default channel management 0 Backlog