ADD A NEW IDEA

All ideas

Showing 1634 of 1634

Tags and message templates - bulk import via CSV

Import tags and message templates via CSV
over 1 year ago in Core Product Experience / Tags 1 Backlog

[KB insights] Front Analytics Reporting for Knowledge Bases

Right now we have up to 10 different authors creating content. We would love the ability to report on details like number of articles created by author, status, creator/author and last updated across the KB. It's possible to view some of this info...
11 months ago in Insights / Knowledge Base 0 Backlog

Improve look & feel of the Front Knowledge Base

When you vote, please specify which one(s) of the below you are interested in. Please also feel free to add new ones via comments. customize color of site header beyond just light and dark adjust grid layout / density of categories custom icons in...
6 months ago in Knowledge Base 2 Backlog

Option to have view number counter display all conversations (instead of just open conversations)

It would be amazing if there were a way to (when we're setting up a new Public Tag/Custom View/View) to have the number counter show all conversations with that tag, not just open ones. We are starting to heavily use public tags/custom views a way...
over 1 year ago in Counters 1 Backlog

Private comments / notes to self on conversations

Also: notes without a conversation
over 1 year ago in Comments / @ mentions 1 Backlog

Sort conversations list by sender

Ability to sort the conversations list by sender or "from" address. This is something that is able to be done today in Outlook, and can be key to certain users' workflows.
over 1 year ago in P2 display - conversation list 1 Backlog

Support Viewing Microsoft 365 Group Calendars

Currently, Microsoft 365 group calendars (i.e. those connected to Teams), don't show up in Front. I'd like to be able to see these calendars in Front, otherwise our users have to go back to Outlook to view those calendars.
about 1 year ago in Cal Collaboration / Calendar View 4 Backlog

Dark mode for mobile app (iOS and Android)

Please make dark mode available for phone app as well
over 1 year ago in Client Platform 2 Backlog

Microsoft To Do Integration

Integration with Microsoft To Do similar to the existing Asana or Todoist integrations.
over 1 year ago in New integration requests 0 Backlog

Subject line always visible in composer and individual message view

This will make updating subject lines easier.
over 1 year ago in Core Product Experience 1 Backlog