Skip to Main Content
ADD A NEW IDEA

All ideas

Showing 61

Live chat bots

Create live chat bots that can collect information from chat visitors, answer common questions, and route conversations to the right place.
over 1 year ago in Front Chat 3 Launched

Show distinction between signature and message body in composer

No description provided
over 1 year ago in Composer 0 Launched

Contacts Auto-suggest Improvements

Improve contacts auto-suggest for Front composer so that contacts each individual user has personally emailed show up on top of the dropdown list
over 1 year ago in Contacts 4 Launched

Filter analytics by teammate Group

Use your teammate Groups as filters in analytics to monitor team performance.
over 1 year ago in Analytics - filters - New filters 1 Launched

Knowledge Base / Help Center

The Front Knowledge Base allows teams to create, organize, and publish a library of information to provide dependable resolutions for common or complex inquiries. The Front Knowledge Base includes a customizable site that allows customers and/or t...
almost 2 years ago in Knowledge Base 3 Launched

Planned vacation overriding Shifts

Admin have to edit shifts each time a teammate goes on vacation. This makes it impossible to leverage Shifts above a few dozen teammates (you have to edit them every single day to account for every single PTO). To avoid this needless management wo...
almost 2 years ago in Teammate availability 4 Launched

Composer integration support

Introduce APIs to allow integrations to be embedded within the Front message composer
about 2 years ago in Plugins 0 Launched

Native WhatsApp channel integration

Send and receive messages on WhatsApp Business channels directly from Front.
over 2 years ago in New integration requests 0 Launched

Improve the Advanced Search builder

Description: The advanced Search builder is here to help write a search by filling specific fields like: From, To, Subject, Body, Status, Tag, and Account. Request: Add filters like: "searching in attachments", "has an attachments", "context links...
over 2 years ago in Filters - Query builder 2 Launched

Google My Business integration

No description provided
almost 3 years ago in New integration requests 5 Launched