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Ability to customise all Chat windows (colour, size etc)

At the moment only the launcher and the header colours can be changed, but in an age where most websites use loads of white areas it would be great if the chat window background colour or the notification 'toast' can be customised to a different c...
about 1 year ago in Live Chat 0 Backlog

Capability to zoom on a message by percentage (i.e. +110%, +120%)

For people who don't have a perfect view, it's very convenient to be able to zoom like on Outlook -> with Mouse Scroll + or Mouse Scroll -
about 1 year ago in Core Product Experience 0 Backlog

Track user's web client information (OS, device) when they write in via Front Chat

No description provided
over 2 years ago in Live Chat 0 Backlog

Front Chat: Control when a welcome message is sent to user (like every time a visitor visits a page)

No description provided
over 2 years ago in Live Chat 0 Backlog

Integrate Cadence Task closure into the Salesforce Add-on

Our team uses Salesforce Cadence to build client roadmaps, they appear as tasks. It would be great if we could close them through the Salesforce Add-On, like we can with Microsoft.
about 1 year ago in Contacts 0 Backlog

Make pasting options available

When pasting, the options for how to paste should be visible as a popup (default, with or without formatting, etc.)
about 1 year ago in Compose - write efficiently with quality 0 Backlog

Exclude mail count for selected boxes

Turn off mail counters for certain mail boxes to better keep track of clients activity. Other mail boxes are for internal team use.
about 1 year ago in Core Product Experience 0 Backlog

Assigning Team rules to personal inboxes too

Admins to be able to select which personal inboxes a Team rule should also apply to directly from the ‘Edit rule’ page (as opposed to having to create separate rules from each personal inbox). For instance, if I want to create a new Team rule in a...
about 1 year ago in Workflows 0 Backlog

Service M8 integration

https://www.servicem8.com/us/
about 1 year ago in Developer Platform 0 Backlog

Support more than 4 recipients for seen receipts

No description provided
over 2 years ago in Other (Systems) 0 Backlog