Admin Experience
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8
VOTE
Company admin can reset password on behalf of a teammate
For instances where a teammate can't access a Front password recovery email from Outlook/Gmail directly, allow admins to reset the password on their behalf, and then share the password with the teammate. This allows them to gain access back to Fro...
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Backlog
1
VOTE
keep actions in this inbox seperate for workspace level
Extend the current setting to "Keep actions in this inbox separate from other inboxes" to the workspace level to be able to have a live conversation between inboxes in a workspace but not affected by conversations in other workspaces - and keep re...
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Backlog
1
VOTE
Be able to set up a mailbox that can receive emails but cannot send them
"In some circumstances, you may want to centralize outgoing emails from a single company email address, but sometimes emails are received in employees' individual email addresses. To keep everything centralized and accessible, it is necessary to c...
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Backlog
4
VOTE
Allow contact data clean-up to be activated independently of auto-trash feature
Our current data retention policy feature allows conversations to be automatically hard-deleted after a period of time, and then associated contact data is cleaned up when all related conversation data has been deleted. This improvement would allo...
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7
VOTE
8
VOTE
4
VOTE
Convert/merge Workspace tags to Company tags
There are several scenarios where an admin may want to convert workspace tags to company tags and/or merge multiple tags together An admin starts creating multiple Workspaces and realises some of their tags should be available across the new Works...
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Backlog
1
VOTE
1
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3
VOTE