Add custom fields for more resources: Company, Workspace Add more custom fields types: Tag List, ... This can unlock many scenarios that need a centralised record of constants: incident management with IMs, advanced rules scenarios etc.
Some custom fields are meant to be used by rules or automations only, and not be manually edited by users. How could we allow admins to prevent certain custom fields being manually edited?
Allow non-company admins to create and manage custom fields
Today, only a company admin has the ability to create, edit and delete custom fields. This can prevent trusted Workspace admins from setting up the Workflows they need autonomously. How could we allow more users to set up custom fields?
Allow owners of individual inboxes or their company admins to transfer ownership of those inboxes to another user
Currently, users have to reach out to support to request an individual inbox's ownership transfer to another user. They can easily delegate their individual inboxes to users, and I feel like it'd make sense to grant the ability to fully transfer o...
Company admin can reset password on behalf of a teammate
For instances where a teammate can't access a Front password recovery email from Outlook/Gmail directly, allow admins to reset the password on their behalf, and then share the password with the teammate. This allows them to gain access back to Fro...
Ability for Front users to disable Oauth in Settings
Right now, users have to write into our Support team in order to disable Oauth login. It would be helpful and reduce bottleneck for users to be able to toggle this in settings, and for admins to be able to do it on their behalf.