Workflows

Showing 82 of 1209

1 VOTE

create a recipient folder in Front to re-use the same list for a sequence

instead of importing everytime a new recipient list, being able to re-use the same list through a folder in sequences.

7 months ago in Contacts / Outbound/Sequences 0 Backlog

2 VOTE

See "last time used" for message templates in message template list

No description provided

about 1 year ago in Other (workflows) 0 Backlog

1 VOTE

Required Tagging feature for personal email inboxes

We need to be able to see how many client facing emails are worked in an agents personal email box vs. personal/spam emails.

7 months ago in Other (workflows) / Triage - get to inbox 0 0 Backlog

1 VOTE

Template to rule (building workflows off each template)

When you create a template, ability to create a rule off this template. Today you have to copy some of the template body to create a rule but it would be great if you could: Create rule If this template is used Then do X

7 months ago in Advanced rule conditions and actions / Workflows 0 Backlog

4 VOTE

Merge conversations rule action

No description provided

over 2 years ago in Rule actions 0 Backlog

1 VOTE

More meaningful API rules endpoint results

When calling the fetch rule API endpoint, you are returned with minimal information (name and actions). It would be more ideal if there was reusable information fields such as which inbox is being impacted (inbox ID) and which tags are being appli...

7 months ago in Workflows 0 Backlog

3 VOTE

Always add a recipient when using a specific message template

No description provided

almost 2 years ago in Message templates / Other (workflows) 0 Backlog

1 VOTE

cc or sender rules based on account

As an administrator, I would like to set the following rule: If message received in any inbox AND to OR cc recipients are part of an accountassign message to account owner The reason is we have several vendors and internal notifications that go to...

7 months ago in Workflows 0 Backlog

1 VOTE

Shared Inbox Company Rules

Would love to have the ability to generate company rules, such as SLAs, company wide but geared towards specific shared inboxes. The intention is to create uniformity in company based rules as opposed to individual shared inbox rules.

7 months ago in Workflows 0 Backlog

4 VOTE

Send as a new conversation rule action

Instead of replying in the same thread, it can sometimes be beneficial to send it as a new conversation

over 2 years ago in "Create new conversation" actions 0 Backlog

Please enter your email address

FILTER BY CATEGORY