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Filter out notifications emails from search results

Description: Notifications can be overwhelming in search results. it would be great if possible to filter them out either with a filter or automatically with no action from teammates.
almost 4 years ago in Search Results 0 Backlog

Trigger rules when a conversation is split

When moving a message to a new conversation, there is no base rule trigger to automate actions on the new conversation. This idea suggests adding a new item to rule triggers for when a conversation is created from a split.
almost 4 years ago in Rule trigger 1 Backlog

More / custom colors for fonts

Add more colors for fonts
almost 4 years ago in Composer 0 Backlog

HEIC filetype support

No description provided
almost 4 years ago in Mobile 1 Backlog

Customize sound (volume and type) of notification

No description provided
almost 4 years ago in Desktop / Live Chat / Notifications 2 Backlog

Montserrat font

No description provided
almost 4 years ago in Desktop 0 Backlog

Language detection: Japanese

Admins would like the ability for Front to detect Japanese for multiple use cases.
almost 4 years ago in Rule conditions 1 Backlog

Hide my auto-responder messages from conversation threads

No description provided
about 4 years ago in P3 display 1 Backlog

CSAT: additional survey scales

Support different scales for Customer Satisfaction (1-10, 3-point smiley faces, etc).
about 4 years ago in CSAT - Customisation - survey - scale 3 Backlog

Retroactive rule

When a rule is created, the end user should be given the option to apply this rule to conversations in the open state in the inbox if they meet the conditions.
about 4 years ago in Rule management 1 Backlog