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CSAT feedback built into chat widget

Ability for chat visitors to directly submit CSAT rating in the chat widget (vs. using a CSAT link)
over 1 year ago in CSAT - channels / Live Chat 0 Backlog

PipeDrive CRM sync

Integrate PipeDrive with Front
over 1 year ago in Developer Platform 0 Backlog

Filter negation (tag, email, account)

Description: Be able to search for conversation that DON'T have a specific filter Example use cases: Do not search in "attachments" Search for an open email from outside your organization with 'is:open -@domain.com' Avoiding certain senders by sea...
over 1 year ago in Filters 1 Backlog

Keyboard shortcut: strikethrough

No description provided
over 1 year ago in Composer / Keyboard shortcuts 0 Backlog

Default sending field to BCC for an inbox

Suggestion to have bcc field as default when creating message (new or forwarding, replying)
over 1 year ago in Composer 0 Backlog

Rule description

Add a "description" field to rules to explain what they do.
over 1 year ago in Rule management 0 Backlog

Improvements to subject line handling in message templates

No description provided
over 1 year ago in Message templates 0 Backlog

Drag & drop an email as an attachment into a draft

Option to grab an existing e-mail communication and drop it into another one as attachment.
over 1 year ago in Attachments 0 Backlog

Ability to remove shared drafts from my view

No description provided
over 1 year ago in Shared drafts 1 Backlog

Send event reminder emails to guests who book from scheduling links

For attendees who sign up from my scheduling link, send automated email reminders to them ahead of the meeting.
over 1 year ago in Attendee management / Scheduling Links 0 Backlog