Compose - write efficiently with quality

It would be nice to have the option to add Hi {{recipient.first_name | 'there'}}, automatically in the beginning when replying to an email.

It would be great if it was possible to add an attachment with a keyboard shortcut.

I'd like the ability to prevent emails from my organization with certain attachments to be blocked by Front from being sent to external parties. For example, if we could limit attachments by certain names, file types, or other attributable factors...

A button or shortcut to jump to the very first email of a conversation

I wanted to be able to create clickable links in my signature. Was able to create a telephone link <a href="tel:+1xxxxxxxxxx" rel="noopener noreferrer">Call</a>, but not a link for sms <a href="sms:+1xxxxxxxxxx" rel="noopener norefe...

This is important for our sales as clients always want to see more product options in photos. Also if clients can send attachments via instagram, why the agents cannot?

Similar to forward as a new conversation, but with the same recipients.

Possibility to mark out multiple parts of message by holding down CTRL

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