Triage - get to inbox 0

Showing 58 of 992

Keyboard shortcut: use keyboard arrows to move from P2 to P3 to scroll down P3

Keyboard users scrolling down P2 using the down arrow would like to move to P3 using the right arrow to then use the down arrow to view whole email if too long to fit to view

about 1 month ago in Keyboard shortcuts / Triage - get to inbox 0 0 Backlog

6 VOTE

Sort conversation list by received/imported timestamp rather than sent timestamp

Front today displays conversations in order of when they were sent, not received or imported in the product. This is a suggestion to offer sorting by received timestamp instead of sent.

6 months ago in P2 display - conversation list 0 Backlog

4 VOTE

Keyboard shortcut: backspace for archiving a conversation

No description provided

4 months ago in Keyboard shortcuts / Triage - get to inbox 0 1 Backlog

7 VOTE

Assign uploaded "emoji" icon to a tag in the inbox

When a user assigns an icon to a tag in the inbox, it pulls from the "emoji" gallery. Front currently allows a user to upload custom "emojis," but apparently does not have capability for those uploaded images (emojis) to be assigned to a tag even ...

8 months ago in Tags 1 Backlog

2 VOTE

Assignment of Merged Conversations

When 2 conversations assigned to 2 different people are merged or smart merged to give the option of who to assign it to, instead assigning based who is first alphabetically.

2 months ago in Assigning / Core Product Experience 0 Backlog

3 VOTE

Exclude Tags from Views

Currently, creating a view allows you to include certain tags within the view, but does not present an opportunity to exclude specifics tags. Excluding tags can be useful in a scenario where you want to view the majority of content, with only a fe...

3 months ago in Tags 0 Backlog

3 VOTE

Option to stop automated responses from updating conversation timestamps

I am looking to request an option to prevent automated responses (such as templates that are sent by a rule after a period of no response) from updating the conversation timestamp so that we can accurately measure how long it has been since a conv...

3 months ago in Insights / P3 display 0 Backlog

2 VOTE

Keyboard shortcut: merge conversations

No description provided

2 months ago in Keyboard shortcuts / Triage - get to inbox 0 0 Backlog

4 VOTE

Company tag visibility

Allow Company Tags to be visible on some but not all Workspaces (similar to how we can have Workspace Tags visible on some but not all Inboxes). Use case is - Company Tags should be shared by some departments across company (Sales, Operations, Sup...

5 months ago in Tags 0 Backlog

4 VOTE

Ability to filter or not display personal / shared tags in tags dropdown

For example, don't show personal (private) tags when working in a shared inbox

5 months ago in Tags 0 Backlog

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