Triage - get to inbox 0
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Ability to open a conversation link in a pop-up window
Instead of having a conversation link open up in the main reading pane with the rest of the UI on the sides (conversation list, folders navigation, etc.), have it open up independently as if we double clicked on an existing conversation and opened...
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4
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3
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Ability to directly auto assign to the replying teammate on a conversation that already has an assigned teammate.
It would be great to have a setting in the team inbox to be able to auto shift assignee to the individual who replies back within the a conversation that has someone already assigned to it. This would allow our teammates to quickly reply and not h...
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4
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5
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4
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2
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Pin parent tag and ALL nested tags to sidebar
Context: users migrating from folder-based email systems (Outlook) find it difficult to accept lack of folders. Front's answer is: use tags. However, unless you know that a tag exists, it is often difficult to find them, so users end up creating s...
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2
VOTE
4
VOTE
Include outbound (my replies) emails in "newest" sort in personal inbox
Today's Options: The "newest" sorting allows users to always get the latest email on top, but outbound emails (my replies) are excluded from being considered "new". My replies do appear on top on the "newest unreplied" sorting, but then I don't ge...
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3
VOTE
Display the most recent sender's name first in the conversation list preview
Currently Front does not display the most recent sender's name and it is often the cause of a person being addressed incorrectly. Provide a setting to change the name that is displayed in the inbox to the person who most recently sent the email.
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