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Core Product Experience

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Add trash option to conversation hover actions in personal inboxes

add trash as a hover action on conversation cells within individuals' personal inboxes
8 months ago in Core Product Experience 1 Backlog

Grammarly support in the Message Templates editor

Allow for using Grammarly when creating and editing Message Templates in Settings.
about 1 year ago in Message templates 0 Backlog

Ability to recall an email

Ability to cancel & retrieve an email after sending
about 3 years ago in Message headers / metadata 0 Backlog

ontimesuite.com calendar integration

Integrating calendar with one time suite
about 1 month ago in Calendar - other 0 Backlog

Print Knowledge Base Article for internal use by others

The knowledge base articles you may wish to print an article for use in a meeting, to walk through a process with someone who is for example in your warehouse and does not have a company. If a company is to put all processes and knowledge into the...
about 1 month ago in Knowledge Base / Printing 0 Backlog

Initiate an email from a personal address in a shared inbox

I'd like to be able to start an email "in a shared mailbox" but sending from my personal email address/inbox so that any replies show up in the shared mailbox as open/assigned to me. Most of our users communicate with customers using their own ema...
8 months ago in Core Product Experience 0 Backlog

Subject line visible when making replying to an email

I would like it to be possible when I am replying to an email in a thread, I can see the subject line without having to click on it in order to change it in case the conversation topic has changed.
9 months ago in Composer 0 Backlog

From the sort by drop down, have the ability to sort by sender and subject rather then just newest

No description provided
about 1 year ago in P2 display - conversation list 2 Backlog

Ability to tag a discussion when composing it

Similar to how users can tag an email while composing a new one, users should have the ability to tag a discussion while composing one, especially since you can do it after the fact anyway.
12 months ago in Internal discussions 0 Backlog

Keyboard shortcut: change color of text when composing

Shortcut to change font color which runs through the colors using the arrow keys
12 months ago in Composer / Core Product Experience / Keyboard shortcuts 0 Backlog