ADD A NEW IDEA

Core Product Experience

Showing 563 of 1481

Required Tagging feature for personal email inboxes

We need to be able to see how many client facing emails are worked in an agents personal email box vs. personal/spam emails.
about 1 year ago in Other (workflows) / Triage - get to inbox 0 0 Backlog

AI composer in templates

When creating templates, have the AI composer there to help create better templates
about 1 year ago in AI / Message templates 0 Backlog

Recurring vacation responders

I would really like to create recurring vacation responders. I don't work on Thursdays, but I would like to let our customers know I'm not available when they send me an email. Now I have to set this manually every week which is easy to forget ofc...
about 1 year ago in Vacation responders 0 Backlog

Ability to set up multiple zoom accounts for one user in Front

Allow a user to switch between two different zoom accounts when creating calendar events in Front
about 1 year ago in Calendar - other 0 Backlog

Keyboard shortcut: send later

No description provided
about 1 year ago in Keyboard shortcuts / Snooze 3 Backlog

Custom Variable for Template

It'd be great if we could add a blank field as a variable for the user to fill in, instead of a pre-generated field. This is something Yesware and Zendesk have
about 1 year ago in Core Product Experience 0 Backlog

Ability to print and have the pop up screen close after it is done printing.

When printing or synergizing emails, there is a pop up screen that comes up. It does not automatically close after the file is printed.
about 1 year ago in Printing 0 Backlog

Ability to "mark conversations as distinct" so that option to merge disappears?

It would be great to have a way to "mark conversations as distinct" or "keep separate" so that the option to merge disappears at the bottom of the conversation (if it's appearing to being with). We've noticed use cases where we need to keep conver...
about 1 year ago in Merge / privacy leaks / threading 0 Backlog

Add Tags as a new field in the composer (i.e. To, CC, BCC, Subject, Tags)

Could you please move the Tags in the message composer UI to facilitate the use of TAB to add tags? Meaning that after entering the "To" field into the composer field, you'd be able to TAB to the tags and more easily add a tag to an email.
about 1 year ago in Composer 0 Backlog

"Share" button that deep links to certain parts of the app (i.e. a link to a rule) from the desktop app

This would allow users to share specific rules, views, pages, inboxes, they are viewing with teammates. Currently not possible in the Desktop app.
about 1 year ago in Core Product Experience 0 Backlog