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Core Product Experience

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Include attachments in message templates

No description provided
over 2 years ago in Message templates 0 Backlog

Ability to send discussions later

Same sort of feature that is available for sending email messages later but would like to see it done for the Front discussions between team members.
11 months ago in Internal discussions 0 Backlog

Filter out Snoozed Emails

In P2, have the ability to filter our emails that reopen from Snooze. Sometimes they can pop up in the middle of a workflow. Or, have a separate tab on the sidebar for only snoozed emails.
11 months ago in Core Product Experience 1 Will not do

Default to last signature in email thread

Dear Product Team, I am writing to you today to suggest a new feature for our product: the ability to keep the last used signature as the default signature in an email thread. I believe this feature would be a valuable addition to our product for ...
11 months ago in Core Product Experience / Signatures 0 Backlog

Forwarding one section of a discussion

It would be great to forward a section of a discussion to a coworker. For instance, if I am having a discussion with my VP and he sends me an attachment with instructions I need to delegate to another member of the team, it would be useful to send...
11 months ago in Internal discussions 0 Backlog

Improvements to subject line handling in message templates

No description provided
almost 2 years ago in Message templates 0 Backlog

Word count metrics for inbound emails

Can you add an average word-count for emails received. The complexity of emails is often a challenge, and counting volume of incoming mails doesn't encapsulate this.
11 months ago in Triage - get to inbox 0 0 Backlog

Option to include attachments in replies to message with attachment

No description provided
almost 3 years ago in Attachments 0 Backlog

Keyboard shortcut: open and close extended window (double-clicking on an email)

No description provided
almost 2 years ago in Core Product Experience / Keyboard shortcuts 0 Backlog

Dialpad SMS - Hyperlink in message templates

It would be helpful to keep hyperlinks in message templates when switching to the Dialpad Channel. At the moment hyperlinks and survey's don't work.
12 months ago in Existing integrations / Message templates 0 Backlog