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Core Product Experience

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Add task management / checkboxes in commenting area

No description provided
over 3 years ago in Comments / @ mentions 0 Backlog

Improve UI to manage multiple channels in Inboxes

Each individual team could be working with upwards of 50 customers, so when we are looking to link each client email domain to one shared inbox, the current UI makes it very difficult to manage and review. Similarly for setting Rules, there is no ...
8 months ago in Core Product Experience / Workflows 0 Backlog

Polls in emails and discussions

No description provided

Keyboard shortcut: merge conversations

No description provided
over 1 year ago in Keyboard shortcuts / Triage - get to inbox 0 0 Backlog

Always add a recipient when using a specific message template

No description provided
over 2 years ago in Message templates / Other (workflows) 0 Backlog

ontimesuite.com calendar integration

Integrating calendar with one time suite
8 months ago in Calendar - other 0 Backlog

Suggest "@" value based on the users' workspace

We have been running into assignation problems recently, since we have homonyms between our usernames. People are used to "@" quickly in order to be efficient, however they sometimes do not look closely enough, and click "Enter" on the first sugge...
8 months ago in Comments / @ mentions 0 Backlog

Ability to lock/unlock a discussion

Sometimes discussions need to be closed or locked from further additions. Sometimes coworkers add a question to a discussion that is untouched and unrelated, making a mess of record keeping. The ability to turn a discussion off (and back on) would...
8 months ago in Internal discussions 0 Backlog

Enable templates for discussions

It would be extremely helpful if we had the option to create discussion templates similar to the available email template function. Our team uses discussions to log various project statuses across multiple aspects of our business as shown in the i...
8 months ago in Internal discussions 0 Backlog

Create an email from discussion

Ability to initiate an email message from within an ongoing Discussion. Ideally a colleague can start a discussion, and after we figure things out we can send an email to whatever was the subject, and keep the history of what was discussed.
about 2 years ago in Internal discussions 0 Backlog