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Core Product Experience

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Delete a single message in the thread

From admin perspective I do not extend permissions to permanently delete emails to end users, since often they ask me to restore thing deleted in error or move to trash by spam filtering. All users have permission to delete/mark as spam, however, ...

Reusable components for templates

Be able to have reusable components (Eg headers and footers) that can be referenced within templates - so it's easy to maintain a constant look and feel and easy to make one change that will be reflected across all templates.
about 1 year ago in Message templates 1 Backlog

Let users of an inbox be able to see what other users have access to this inbox.

Users of a shared inbox need to know who they share the inbox with. It is indispensible for cooperation and communication that users of shared inboxes know who else has the information they have. Most of the users are not administrators. Administr...
almost 2 years ago in Core Product Experience 0 Backlog

Customization of calendar invitation email

We would like to be able to customize the content of the calendar invite email. It is currently too "bulky" and forces us to use Google Calendar externally.
almost 2 years ago in Calendar - other 1 Backlog

See more details of a calendar invitation without clicking on it

No description provided
about 1 year ago in Calendar View 0 Backlog

Duplicate calendar events

No description provided
over 2 years ago in Create New Event 0 Backlog

Reply button always on screen

Have the reply button always on the screen, in long emails you have to scroll up or down to reply.
almost 2 years ago in Core Product Experience 0 Backlog

Focus on the composer after exiting message template window via keyboard

When composing a message, if I open up the message template window and decide to not insert a message but instead exit the window with `ESCAPE` for example. The composer window does not get refocused and I have to use the mouse to click into the c...
almost 2 years ago in Core Product Experience 0 Backlog

Ability to Print without Tags

Have an option that allows print to be used without tags listed
almost 2 years ago in Printing 0 Backlog

AI Compose on Mobile App

The AI composer features are a great enhancement and would be even more helpful if they were available in the mobile app.
7 months ago in AI / Core Product Experience 0 Backlog