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Core Product Experience

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Allow Inbox custom fields in signatures

It would be useful to be able to access the Inbox custom fields when adding template variables into signatures, so that we could have one signature that pulls in inbox-specific information. Right now we use Account custom fields for a similar purp...
over 1 year ago in Signatures 1 Backlog

Undo/redo buttons in the composer

No description provided
over 2 years ago in Composer 0 Backlog

Option to occasionally send immediately (speed up undo send delay)

Occasionally, I would like to speed up the delay. For example, when I'm actively on a call with someone and need to email them quickly.
about 3 years ago in Composer 0 Backlog

Attach from Front – ability to attach any email or document from anywhere in Front directly in the composer

When composing an email, attaching from anywhere in Front would be useful so that users can query across emails and attachments. Customers are often referencing things in other conversations.
about 1 year ago in Compose - write efficiently with quality 0 Backlog

Display the most recent sender's name first in the conversation list preview

Currently Front does not display the most recent sender's name and it is often the cause of a person being addressed incorrectly. Provide a setting to change the name that is displayed in the inbox to the person who most recently sent the email.
over 1 year ago in P2 display - conversation list 0 Backlog

Clearer cancellation meeting prompt

When deleting an event with attendees, the "delete calendar event" confirmation modal is unclear if it's going to send a cancellation to attendees or not. I know that it does, but have had users ask if it's going to or if they need to separately n...
about 1 year ago in Calendar View 0 Backlog

Keyboard shortcut: handle attachments

It would be great if it was possible to add an attachment with a keyboard shortcut.
over 1 year ago in Attachments / Keyboard shortcuts 0 Backlog

Better alerting when an email fails to send.

When an email fails to send because of a suppressed or incorrect email, an emailed alert should accompany this. I'm finding the small note in the comment section of the message isn't helpful when using Send & Archive.
over 1 year ago in P3 display / Triage - get to inbox 0 0 Backlog

Age order of emails customised

It would be good to have emails ordered oldest to newest in the inbox, but then newest to oldest in the archived section, for example. At the moment, you need to choose either oldest to newest or newest to oldest for ALL areas of the individual in...
about 1 year ago in Navigate - find your work 0 Backlog

Availability status (Available, Out of Office, Do Not Disturb, etc) shown next to assignee name when a conversation is already assigned

When assigning to another Front user, their availability status is listed next to their name in the drop down assignment window. However, there is no availability status shown for the assignee once it has been assigned to them - a coloured circle ...
over 1 year ago in Assigning / Teammate availability 0 Backlog