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Core Product Experience

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Remove Inbox limit for personal/shared Views (50 inboxes)

We connect Front to a bunch of Slack channels, an individual channel for every big client. There is a separate inbox for each channel, so far so good. Now, we use "Unassigned" view to see tickets that have "Unassigned" tag, as well as other view t...
9 months ago in P1 navigation - left pane 0 Backlog

Setting to automatically "Expand All" messages

A setting that will automatically Expand All or Alert the reader so our team can see previous messages in a conversation.
over 1 year ago in Core Product Experience 0 Backlog

offer a create new conversation button from a conversation

sometimes I have a new conversation opened and I have to go back to the main Front App to create a new conversation, it would be nice to have a create new conversation from an existing email conversation or a shortcut to create a new conversation ...
4 months ago in Compose - write efficiently with quality 0 Backlog

Delegate all inboxes but not private discussions

At the moment you cannot delegate all inboxes of a member of staff without showing all their private discussions. But if you turn off delegation and select their inbox, you can then no longer see assigned emails etc.
over 1 year ago in Delegated inboxes 0 Backlog

Merge Dialpad SMS conversations into Dialpad voice conversations with same contact

The ability for Front to merge conversations between SMS and voice when the conversation is with the same contact (phone number). Screenshot displaying how Dialpad shows threads.
4 months ago in Core Product Experience / Existing integrations 0 Backlog

Ability to set calendar location as remote or in the office

No description provided
almost 2 years ago in Calendar View 0 Backlog

Ability to customize the booking notifications sent to clients when they book a time using scheduling link

It would be helpful to be able to configure/customize the email notification body text to be the same for any booking that occurs using a particular scheduling link (the booking notification sent to a client who books using the link).
4 months ago in Scheduling Links 3 Backlog

Display the most recent sender's name first in the conversation list preview

Currently Front does not display the most recent sender's name and it is often the cause of a person being addressed incorrectly. Provide a setting to change the name that is displayed in the inbox to the person who most recently sent the email.
about 1 year ago in P2 display - conversation list 0 Backlog

interact with the front calendar via API

Create calendar events. update calendar events. delete calendar events. all through api.
4 months ago in Calendar - other / Core API 0 Backlog

Allow Email Signatures for Calendar Event

Allow the use of Email signatures that can be used for standard emails to be addable to the email body when creating a calendar event. At the moment you have to type in a "Kind Regards..." manual. This looks unprofessional.
5 months ago in Create New Event / Signatures 0 Backlog