Core Product Experience
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1
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3
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Display tags in dropdown menu by personal and shared/company
It would be great to have the ability to see personal tags in their own section within the tag dropdown list, and potentially remove tags from the tag dropdown list. My company has a TON of generated tags... so I always have to search for my perso...
0
Backlog
9
VOTE
1
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2
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2
VOTE
Linking conversations shows up across all conversations
At the moment if we link conversation A with conversation B, we still need to link conversation B with conversation A to show the link. It would be great if linking would automatically show across all conversations rather than doing it twice for e...
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Backlog
2
VOTE
1
VOTE
Enable setting for new messages drafts to be created in Front Drafts section, not in separate pop-up window
Please allow for a setting for new message drafts to be defaulted into the "Drafts Section of Front App" over the Pop Up Window. The Pop Up Window is limiting and means i can not work with Front plugins/integrations etc while writing and sending t...
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Backlog
1
VOTE
Improve UI to manage multiple channels in Inboxes
Each individual team could be working with upwards of 50 customers, so when we are looking to link each client email domain to one shared inbox, the current UI makes it very difficult to manage and review. Similarly for setting Rules, there is no ...
0
Backlog
1
VOTE
Allow multiple people assigned to one conversation
We are a large organization where we have multiple teams working in parallel with multiple stakeholders, there are times when two individuals from two different teams have to be responsible and responding on the same ticket. Understand there is th...
4
Backlog