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Core Product Experience

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Pin message to top of a conversation

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Front to display "Unavailable", "In A Meeting" based on calendar events

Front has become a wonderful tool but as a business owner, I find myself having to change my status if I am at a meeting or busy. It would be nice that since its reading the calendar access that it display an orange, yellow, or red notification wi...
almost 2 years ago in Cal/scheduling efficiency / Calendar View 0 Backlog

Jump to first email in conversation

Have an easily accessible button to jump to the top of a conversation
about 2 years ago in P3 display 2 Backlog

View reply button on the screen at all times (without needing to scroll for long conversations)

In long messages, you have to scroll up or down to get to the reply button and compose. Request to have the ability to reply at all times from the screen.
almost 2 years ago in Core Product Experience 0 Backlog

Set signature to message template

Tie a signature to a particular message template
over 1 year ago in Message templates / Signatures 0 Backlog

Calendar Feature

There should be a calendar available in front without having to link it to an outside email source such as Gmail.
9 months ago in Core Product Experience 0 Backlog

Show a more comprehensive list of activity history in private inboxes

https://help.front.com/t/m1hk76d/understanding-activity-history Upon testing, it looks like we will only show info for snoozes in the activity history for conversations in a private inbox. FR to have the option of showing all activity history (the...
almost 2 years ago in Core Product Experience / P3 display 1 Backlog

Drag & drop an email as an attachment into a draft

Option to grab an existing e-mail communication and drop it into another one as attachment.
over 2 years ago in Attachments 0 Backlog

[granularity] Customizable context for AI summaries

The ability to summarize multiple threads, since past conversations with a customer provide important context for the current one In short, if there was a way we could configure exactly what data is being fed into the context window, that would be...
6 months ago in AI / AI summary / Core Product Experience 0 Backlog

Zoom Meetings Don't Get Removed from Zoom Client if removed/canceled from Front

I've got Zoom connected as my preferred video conferencing solution so anytime I create a meeting in the Front calendar, it makes a Zoom meeting. If I remove those details in Front, or even cancel the meeting, that doesn't pass back to Zoom, so in...
over 1 year ago in Calendar - other 0 Backlog