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Core Product Experience

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Select multiple parts of an email

Possibility to mark out multiple parts of message by holding down CTRL
over 1 year ago in Composer 3 Backlog

Views And (inclusive) Conditions

The ability for Views to have an "AND" condition (rather than OR). Example: I want the view to shown me all conversations with Tag A and Tag B applied. Currently Views would show conversation with either Tag A or Tag B applied.
over 1 year ago in Core Product Experience 0 Backlog

Sync calendar events past the next 12 months

Expands the range for syncing calendar to Front past 1 year
almost 2 years ago in Calendar View / Managing/Updating Events 0 Backlog

Customize sound (volume and type) of notification

No description provided
over 3 years ago in Desktop / Live Chat / Notifications 0 Backlog

To have the ability to turn off the reading pane (conversation view) and only see list of emails

Having just started using Front (previously used Outlook), I find the Front screen far too busy and cluttered. I would much prefer the option to turn off the reading pane which makes the screen much clearer and easier to read.
almost 2 years ago in Core Product Experience 0 Backlog

Use AI to create dynamic message templates from a base template.

A lot of times in Customer Support scenarios we have to send the same message template to the same customer which isn't ideal. I think it would be really cool if a customer could input a base for a template and then AI could sent out the same mess...
6 months ago in Message templates 0 Backlog

Forwarded messages from Front viewable in the Sent

We have rules that FWD to another email address, but you can't see that FWD in the sent items inbox.
11 months ago in Core Product Experience / Rule actions 3 Backlog

Ability to set the default composer size

Have the ability to set a default box size when replying or composing messages.
almost 2 years ago in Core Product Experience 0 Backlog

UNATTENDED FORCE OUT OF OFFICE

When a user forgets to sign off, or gets pulled away from their desk for "X" amount of time, the system makes the user "OUT OF OFFICE" and no longer allows ruled assignments. This would benefit us outside of the scheduling function. Often we have ...
9 months ago in Core Product Experience 1 Backlog

Drag & drop an email as an attachment into a draft

Option to grab an existing e-mail communication and drop it into another one as attachment.
over 2 years ago in Attachments 0 Backlog