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Core Product Experience

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Grammarly support in the Message Templates editor

Allow for using Grammarly when creating and editing Message Templates in Settings.
almost 2 years ago in Message templates 0 Backlog

Add ability to reply to messages in bulk

Many times it may be necessary to reply to multiple messages with the same information (ie a problem ticket is closed and you need to tell each client the issue is resolved). Right now, messages in Front need to be replied to individually. It woul...
about 2 years ago in Core Product Experience 0 Backlog

Keyboard shortcut: copy conversation ID and link

It really would be nice to be able to copy the conversation link using a shortcut.For faster sharing but also for example: we have a application, you can paste the front url in there, it will extract the conversation ID, call the REST API and do s...
over 1 year ago in Collaborate - work together seamlessly / Keyboard shortcuts 2 Backlog

Add a forward button next to the reply button so it's more easily accessible

No description provided
12 months ago in Core Product Experience 0 Backlog

Views with more filter criteria

For example:- unassigned- archived- custom conversation fields
over 1 year ago in Navigate - find your work 1 Backlog

Drag & drop images as attachments instead of inline with message

No description provided
about 2 years ago in Attachments 0 Backlog

Show calendar invites in Sent folder

View calendar invites that I have created in my Sent folder
about 2 years ago in Calendar - other 0 Backlog

Warn users when emailing outside of domain

Have a warning banner appear alerting sender from sending a message when emailing an external email domain. Much like this gmail functionality: https://support.google.com/a/answer/7380041?hl=en
about 1 year ago in Compliance & security / Core Product Experience 0 Backlog

Keyboard shortcut: Tab to cc field

Would like to be able to move from the "To" field to the "cc" field with the tab key as opposed to having to switch over to mouse, click "cc" in order to open up the field, then click into cc field and type name. The more I can navigate through me...
about 1 year ago in Composer 2 Backlog

Ability to tag a discussion when composing it

Similar to how users can tag an email while composing a new one, users should have the ability to tag a discussion while composing one, especially since you can do it after the fact anyway.
over 1 year ago in Internal discussions 0 Backlog