Existing integrations

For some workflows, it is more desirable to keep conversations closed after task completion.

Dialpad call logs do not capture direction of the call (inbound vs. outbound). Additionally, outbound calls of duration 0 sec (e.g. a dialpad user dials someone and hangs up without speaking or leaving a voicemail) is categorized as a "Missed" cal...

Bcc's and rule actions can already be used to log emails to Hubspot and Salesforce, but not other kinds of messages (e.g. SMS messages).

At the moment, emails are only added as Notes within HubSpot - not as actual copies of the emails received from contacts - which can be altered after the fact & easily skew reporting.

The Send to Slack form is an awesome way to highlight convos in Slack channels. It'd be great to add other fields to the form that are customizable. This would make highlighting and viewing relevant information in Slack easier

When the user presses 'Sync Front with Github', nothing happens, leading them to think that nothing is syncing. The app works as expected but there's not an obvious confirmation that the sync has occurred when they click it. We need a confirmation...

As a partner developer, I need to know when a user disables my app in the Front UI. It would be helpful to receive a webhook notification on these events so I can handle appropriate actions on the disable event within my backend. Looking for somet...

In the Zoho plugin, you can edit what fields are visible when viewing modules like a contact or lead. However, there is no way to hide certain fields from appearing the create or edit UIs. This would be useful since many of those fields are option...