Developer Platform

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Ability for Company Admins to mass re-authorize Shared Connections (multi-select) at once instead of re-connect by re-connect

For larger enterprises this type of process can turn into a really heavy exercise if there are hundreds or thousands of channels

8 months ago in Channel API / Email channels 0 Backlog

1 VOTE

Typing Indicator in Intercom integration

When using Intercom directly through their site, as an admin handling customer messages you will see a typing indicator when the customer is typing. This is helpful to see if the customer is typing more, so if you should wait for them to finish be...

8 months ago in Existing integrations / Intercom 0 Backlog

2 VOTE

Add Citrix Podio as an add-on/extension for Front

Gmail offers this. Podio is our project management app - it would be great to add tasks directly from Front, citing the email.

8 months ago in New integration requests 0 Backlog

6 VOTE

Dynamic Objects - Send custom headers

I'm building a Dynamic Object to fetch data from an API. The API returns XML data by default, but will return JSON when the API request contains an Accept: application/json header. Can you introduce the ability for me to send custom request header...

8 months ago in Dynamic objects 0 Backlog

3 VOTE

Access Contact's Account via Plugin SDK

As a developer, I'm building a plugin application with the Plugin SDK. It would be helpful to access the Account record for the Contact(s) included in a conversation directly in the payload provided by the plugin SDK, rather than being required to...

8 months ago in SDK 0 Backlog

1 VOTE

Sabre GDS Integration

Customer would like to integrate with Saber

8 months ago in Developer Platform / New integration requests 0 Backlog

7 VOTE

Google Task Integration.

Ability to add Google Tasks and get alerts on comments.

8 months ago in New integration requests 0 Backlog

1 VOTE

Intercom Source Urls should be visible in Front

In Intercom, every message has a 'Source URL'. This is the page the use is currently on when they sent the message. This essentially tells you what they are asking about, when they open a live chat and ask a question. Front doesn't show this infor...

8 months ago in Existing integrations / Intercom 1 Backlog

1 VOTE

Improve the WhatsApp free trial experience

As of today, customers need to contact their RM and ask about a free trial. There should be in-app visibility that lets the user know they can request a trial. Even better, they could initiate a free-trial, themselves.

8 months ago in Existing integrations 0 Backlog

7 VOTE

Tango workflows integration for Knowledge Base

Tango makes it insanely easy to create interactive walkthroughs in seconds. Using it to create SOP walkthroughs of daily tasks on the computer to make it easy for anyone to just jump in and easily figure anything out. It already integrates with ot...

8 months ago in Knowledge Base / New integration requests 2 Backlog

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