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Create API endpoint to add attachment to KB article

Currently we can create articles via API, but are not able to add attachments to it, so the import cannot be fully done without attachments
2 months ago in Core API / Knowledge Base 0 Backlog

Aircall integration improvements

From a customer survey: "Typically you will need to login over and over or reload if you use aircall within front. I have always had to use the separate aircall application."
24 days ago in Existing integrations 0

Expose Conversation Custom Fields to Plugin SDK

Right now if we need to access custom fields on a Conversation via the Plugin SDK, we need to issue a server-side API request to GET /conversations/:id. It would be helpful to expose conversation custom fields to the Plugin SDK in the same way as ...
24 days ago in SDK 0

WhatsApp Group Chat

Support WhatsApp group chat. Note: This is not currently supported natively in the WhatsApp API.
9 months ago in Existing integrations 1 Backlog

Improving the Hubspot plugin

Better email logging: e.g. being able to search for the company and deal that a contact might be associated with and then log the email to those specific records. Allow admins to customize display fields for all teammates Associate newly created d...
over 1 year ago in Developer Platform 3 Backlog

Telegram - mobile number integration

Being able to use a mobile number that's linked to an existing Telegram account would be a more seamless connection experience for Front users. From the customers' perspective, this would also be an ideal solution since they would not have to chan...
3 months ago in Existing integrations 0 Backlog

Google directory sync

Sync external contacts from Google Contacts into Front
about 3 years ago in Developer Platform 0 Backlog

Ability to log historical messages into Hubspot

We would like to synchronise all the historical messages from Front to Hubspot, rather than just new ones as they arrive.
about 1 year ago in Existing integrations 0 Backlog

Integrate with twilio conversations api to enable group texting

In some cases we may need to do a group text similar to having 2 or more customers on the same email. Twilio supports this with their conversations api and it would be great to be able to connect to that from front.
11 months ago in Existing integrations 0 Backlog

API: Support multiple recipients on custom channels

I'm building an integration with an external SMS provider, which supports group conversations. Right now, Front's Receive custom messages and Sync inbound message API endpoints do not allow me to receive a message from a sender which was addressed...
3 months ago in Channel API / Core API 0 Backlog