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Restricting Context Links by Workspace

Context links today apply across every workspace/ department. Other depts e-mails are sorted differently and read in a different way and the link being applied universally is not ideal. Would like the ability to modify context links to have a more...
5 months ago in Core Product Experience / Links 0 Backlog

Support custom Zoho fields and layouts

Support custom layouts Case 1 Currently, for integration for Zoho CRM uses the default CRM layout for modules, like leads, contacts etc. Many customers will use a custom layout, meaning that they cannot use the integration effectively side from ju...
3 months ago in Existing integrations 0 Backlog

Microsoft To Do Integration

Integration with Microsoft To Do similar to the existing Asana or Todoist integrations.
10 months ago in New integration requests 0 Backlog

Google Task Integration.

Ability to add Google Tasks and get alerts on comments.
12 days ago in New integration requests 0 Backlog

Intercom Source Urls should be visible in Front

In Intercom, every message has a 'Source URL'. This is the page the use is currently on when they sent the message. This essentially tells you what they are asking about, when they open a live chat and ask a question. Front doesn't show this infor...
12 days ago in Existing integrations / Intercom 1 Backlog

Phone Number Handle - Redirect Configuration

Add the ability to configure the link on phone number handle as a redirect to the phone system of choice for a customer. Right now it opens up a new Conversation in Front and it would be more helpful if there was flexibility to open up a VOIP instead
about 2 months ago in Partner Integrations 0 Backlog

Ability to log historical messages into Hubspot

We would like to synchronise all the historical messages from Front to Hubspot, rather than just new ones as they arrive.
8 months ago in Existing integrations 0 Backlog

Improve the WhatsApp free trial experience

As of today, customers need to contact their RM and ask about a free trial. There should be in-app visibility that lets the user know they can request a trial. Even better, they could initiate a free-trial, themselves.
15 days ago in Existing integrations 0 Backlog

Support Email Detection for Dynamic Objects

Allow Dynamic Objects to capture email address - from recipient, body, or comment - and use it as a variable when hitting API endpoints.
3 months ago in Developer Platform 0 Backlog

WhatsApp Group Chat

Support WhatsApp group chat. Note: This is not currently supported natively in the WhatsApp API.
2 months ago in Existing integrations 0 Backlog