Developer Platform

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Allow user to customize what messages are logged to Salesforce

I'd like to curate what emails are logged to salesforce. For example, we don't want to log internal only messages or calendar updates.

over 1 year ago in Existing integrations 1 Backlog

3 VOTE

Enforce SFDC picklist dependencies

Picklist Dependencies aren’t enforced (the fields show all options rather than those controlled by Record Type or the applicable ones based on the options selected in other fields) – high priority for data quality.

over 1 year ago in Existing integrations 0 Backlog

3 VOTE

Thread Dialpad SMS & Phone Calls from same Contacts

No description provided

over 1 year ago in Existing integrations 0 Backlog

3 VOTE

Live Chat, partner/custom channels: Ability to reply to message

It would be nice to have the ability to reply to a specific message so that your recipient knows exactly which message you are referring too (like Front comments for instance). This would be helpful for non-email channels like Front Chat, social m...

over 1 year ago in Channel API / Live Chat / Other channels 0 Backlog

4 VOTE

Sync Front contacts back to CRM

Store contacts created in Front, back to the provider tool like M365, Google Workspace, etc.

almost 2 years ago in Contacts / Developer Platform 1 Backlog

2 VOTE

Add Citrix Podio as an add-on/extension for Front

Gmail offers this. Podio is our project management app - it would be great to add tasks directly from Front, citing the email.

12 months ago in New integration requests 0 Backlog

5 VOTE

Discord channel integration

No description provided

over 2 years ago in New integration requests 0 Backlog

7 VOTE

Segment.io integration

https://frontjira.atlassian.net/browse/PB-1183

over 3 years ago in New integration requests 0 Backlog

3 VOTE

search contacts in the API using the email

add a parameter in the contact list request to search with the emails

over 1 year ago in Core API 2 Backlog

3 VOTE

Instagram channel — support for creating new outbound conversations

Today, you can only reply to inbound Instagram DMs, you can't initiate outbounds.

over 1 year ago in Existing integrations 1 Backlog

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