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Add an integration with Harvest (getharvest.com)

Add an integration with the Harvest time tracking/invoicing SaaS.
4 months ago in New integration requests 0 Backlog

Instagram channel — add link to DM / post / story in message

No description provided
about 2 years ago in Existing integrations 1 Backlog

Live Chat, partner/custom channels: Ability to reply to message

It would be nice to have the ability to reply to a specific message so that your recipient knows exactly which message you are referring too (like Front comments for instance). This would be helpful for non-email channels like Front Chat, social m...
about 1 year ago in Channel API / Live Chat / Other channels 0 Backlog

Remove fields from existing Salesforce / Hubspot contact once the field is removed from sync settings

When a contact field is removed in the Salesforce / Hubspot sync settings, this field should be removed for all existing contacts. As of today, if a field is removed from the sync settings, the field is not removed from existing contacts. Only new...
9 months ago in Contacts / Existing integrations 0 Backlog

Add "seen" event in webhook API support

To monitor the "seen" status of messages, api clients currently need to implement a polling strategy. Adding a seen event to enable web-hook integration, will limit api usage and improve state change detection.
over 1 year ago in Core API 0 Backlog

Application Webhooks: Configure which inboxes to receive notifications from

As a developer, when I create an Application Webhook I will receive notifications for all events of the type(s) I subscribed to, across all shared inboxes. My app users may only want to monitor a subset of their inboxes with my app, so I receive a...
9 months ago in Developer Platform / Partner Integrations 0 Backlog

Report Phish | ProofPoint Phishing Alarm/Report Phish Extension

This extension is used by many companies and by ours. It is integrated in our Microsoft 365 suite. When we have deployed Front, it makes the Phishing of an email more of a challenge to our workers as they need to go through many unsecure hoops to ...
about 1 year ago in New integration requests / Security 0 Backlog

Sentry Integration

Sentry is a bug tracker, but also has a "User Feedback" feature, which is a perfect fit to pipe to a Front inbox.
5 months ago in New integration requests 0 Backlog

Search Conversation Endpoint - More flexible Date paramters

The search conversation endpoint has limited date-searching parameters. 'Before' and 'After' are only able to filter by a conversation's first message. There is a need to search for Conversations by the most recent message timestamp.
10 months ago in Core API 0 Backlog

search contacts in the API using the email

add a parameter in the contact list request to search with the emails
about 1 year ago in Core API 2 Backlog