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Allow Application Objects to scan email message HTML

Currently when Application Objects use the "Transform URLs into an application object" option, they can only match plan URL content. For example, and AO detecting URLs with https://example.com/user/:id, would match Mathilde's profile, but not Laur...
8 months ago in Dynamic objects 0 Backlog

OneDrive Integration

No description provided
about 4 years ago in New integration requests 0 Backlog

Instagram - add link to DM conversation or user profile on Instagram

There are some features of Instagram DMs that can’t be used from Front (certain types of attachments, stickers, etc.). Additionally, message history is not currently imported in this integration. For these reasons, it’s sometimes necessary to view...
over 1 year ago in Existing integrations / Other channels 1 Backlog

TikTok channel integration

No description provided
almost 4 years ago in New integration requests 4 Backlog

Log emails from Front to Gainsight

Similar to how the Salesforce and Hubspot rules work
about 2 years ago in Existing integrations 0 Backlog

Salesforce integration — ability to log emails to Cases

No description provided
about 2 years ago in Existing integrations 0 Backlog

Create API endpoint to add attachment to KB article

Currently we can create articles via API, but are not able to add attachments to it, so the import cannot be fully done without attachments
about 1 year ago in Core API / Knowledge Base 0 Backlog

Shopify - edit fields within the integration

The abiliity to update fields in the Shopify integration without the need to swtich to the Shopify interface.
about 1 year ago in Existing integrations 1 Backlog

Merge conversation using API

No description provided
almost 2 years ago in Core API 0 Backlog

API: Support multiple recipients on custom channels

I'm building an integration with an external SMS provider, which supports group conversations. Right now, Front's Receive custom messages and Sync inbound message API endpoints do not allow me to receive a message from a sender which was addressed...
about 1 year ago in Channel API / Core API 0 Backlog