ADD A NEW IDEA

Developer Platform

Showing 338

Ability to add multiple attachments to a WhatsApp conversation

No description provided
9 months ago in Existing integrations 0 Backlog

Allow user to disable email notifications for failed Hubspot / Salesforce contact sync

While there has been a sync error, for us it's not the end of the world. Therefore if there are some sync errors we really don't need the daily notification email warning us.
9 months ago in Existing integrations 0 Backlog

Docusign integration

No description provided
about 2 years ago in New integration requests 1 Backlog

Shopify inbox/chat channel integration

No description provided
about 2 years ago in New integration requests 1 Backlog

KnowBe4 integration

No description provided
almost 3 years ago in New integration requests 2 Backlog

Allow WhatsApp templates to be sent via API

Users are unable to send WhatsApp templates via the API. Proposed solution is to map the body parameter to an existing WhatsApp template, and send the template if there is a match
6 months ago in Existing integrations / WhatsApp 0 Backlog

ActiveCampaign integration

Support for syncing contacts and campaigns.
about 3 years ago in New integration requests 0 Backlog

Ability to update external ID on an Account

External ID can be set when you create an account but afterwards there is no way to update it, this would be incredibly helpful if we could update the external id.
3 months ago in Accounts Manager / Core API 1 Backlog

Bring Slack reactions over to Front messages

Would be great to see Slack reactions in Front, since so many people use reactions to acknowledge messages, and even to mark things as done, or something similar. If possible, allow for reactions in Front, as well, that can be shown in Slack.
about 1 year ago in Developer Platform 0 Backlog

Enable Conversation Splitting for Custom Channels

My company uses SMS for ~90% of our customer conversations. Today, the only way to utilize Front with a single phone number that customers can both call and text is through Dialpad (maybe Aircall as well, not sure). It turns out conversation split...
over 1 year ago in Existing integrations 0 Backlog