Knowledge Base

When you vote, please specify which one(s) of the below you are interested in. Please also feel free to add new ones via comments. customize color of site header beyond just light and dark adjust grid layout / density of categories custom icons in...

Give an end user accessing their portal the ability to search and filter through historic tickets that show on the portal.

Right now we have up to 10 different authors creating content. We would love the ability to report on details like number of articles created by author, status, creator/author and last updated across the KB. It's possible to view some of this info...

A native importer for Confluence so that admins can directly import content from Confluence as opposed to using the CSV import or the API.

Not all employees have a full Front license. Allow these employees a way to access internal Front knowledge base, perhaps with an add-on license just for KB since they don't need nay other Front access.

When voting, please specify which one(s) of the below is the most important for you. Thanks Drag & drop article reordering Ability to add more than one image per line in knowledge base for better readability When editing the table, you always ...

Leverage comments and tag teammates to be able to collaborate on knowledge base drafts

Ability to customize the look and feel of their Front KB further, and also enhance search experience using custom javascript.

We currently use the embedment/iframe function to display 3rd party platforms like g-sheets, miro boards, and sheets. It would be important for us to have this functionality in the Front Knowledge Base as well

Knowledge Base article URLs don't generate link previews when shared on social media platforms like Twitter/X, LinkedIn, Slack, Discord, iMessage, etc. This is because the article pages don't include Open Graph or Twitter Card meta tags (og:title,...