Knowledge Base
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3
VOTE
53
VOTE
33
VOTE
Front Analytics Reporting for Knowledge Bases
Right now we have up to 10 different authors creating content. We would love the ability to report on details like number of articles created by author, status, creator/author and last updated across the KB. It's possible to view some of this info...
0
Backlog
3
VOTE
A Knowledge Base SDK / search API on Knowledge Base
There's no Knowledge Base SDK, and some customers want to have the ability to have a kb article search in their own application too; index their content in their own app, including Front Knowledge Base articles. In order to do this, there needs to...
0
Backlog
28
VOTE
28
VOTE
Quick survey on KB article to rate if article was helpful or not and share feedback
As an admin, it is important to me that end users/my customers, can advise if a help article in the KB solved their issue or not. I want them to be able to explain if it was not helpful. That way I can update the article for future queries and kee...
0
Backlog
25
VOTE
Multi-language support / localization for Knowledge Base
It would be a great idea to add an option of localization for the knowledge base. Since it can be used as an FAQ for customers, many of them don't speak English. Instead of creating many Help Centers, we could basically click on the article/sectio...
3
Backlog
25
VOTE
Ability to recognize out of date KB articles and set expiration
The ability for KB to recognize when an article has been unused for a certain period of time. Also, the ability to set an "Expiration" time on articles, so after that period of time, the admin will get a notification to modify the article
0
Backlog
21
VOTE
21
VOTE