Settings (User Mgmt & Compliance)

Use case 1 (general): To improve security, an admin can force users to set up 2FA the next time they log in, and block them from accessing Front until it has been completed. The admin would need to set up their own 2FA first as a prerequisite. Use...

To make it easier to identify phishing attempts, it'd be useful to configure Front to always display the email address. This makes it less likely a user is caught in a phishing scam.

In some cases it may be undesirable for users to mention other teammates, thereby inviting them to the conversation. Some examples Users should only be able to mention other teammates with access to the current Workspace Users should only be able ...

For instances where a teammate can't access a Front password recovery email from Outlook/Gmail directly, allow admins to reset the password on their behalf, and then share the password with the teammate. This allows them to gain access back to Fro...

Have the option to customize the vertical switcher. Some ideas are: show/hide workspaces in the vertical switcher and customize order in which they appear on the sidebar

Today there is no simple way for a teammate's login email to be updated from within the company settings. Editing the email could potentially trigger a notification to the user. There may be some cases where editing the login email is not permitte...

Companies with mixed user populations (e.g., internal employees and external partners or contractors) need more granular control over personal inbox connections in Front. Today, personal inbox channel connection can be blocked uniformly across the...

It should be possible for a company admin to create a company wide contact whitelist so teammates cannot accidently mark important contacts as spammers.

As an admin, I would like to set a policy to force my teammates to reset their Front login password on a regular basis

Right now, users have to write into our Support team in order to disable Oauth login. It would be helpful and reduce bottleneck for users to be able to toggle this in settings, and for admins to be able to do it on their behalf.