Teammate availability

Request Display a teammate's out-of-office status next to their email address when composing an email draft, similar to how tags appear, so you know their availability before sending.

Problem The current API only provides an is_available field indicating whether a teammate is available. This lacks the detail needed to alert clients about specific unavailability windows. Request Add an API endpoint to fetch teammate time off det...

Problem Currently, blocking out unavailable dates from the Calendar Scheduler plugin requires manually creating an out-of-office calendar event for each day. There's no integration with the vacation responder. Request When the vacation responder i...

Problem The Time Off Planner for shifts operates independently and does not sync with external HR systems, creating duplicate management work. Request Integrate the Time Off Planner with external HR systems such as Paylocity to sync time off reque...

Problem There's no way for admins to set up vacation responders for entire teams at once. Request Allow admins to define team vacation dates and assign auto-responders to handle conversations during those periods.

Problem Availability status is displayed when assigning a teammate but not visible once they're assigned, making it difficult to quickly see if an assigned teammate is available. Request Display the assigned teammate's availability status (availab...

Problem Currently, when making teammates available for rule assignment, they're available across all inboxes and channels, which may not match team structures or expertise areas. Request Enable restricting teammate availability for rule assignment...