Mobile

On mobile, please find a way to navigate from one thread to another easily [interpretation: when you have a conversation open in mobile app then to move to another conversation you have to navigate back to the conversation list. You can't just go ...

Empower Work has an Ai assistant built as a custom sidebar plugin, but they don't have access to the plugins via mobile or webapp on mobile.

As an admin, I assign workload based on assigned conversations within the live dashboard. I cannot do this on mobile currently

Add GIF reactions on Front Mobile App - our team uses reactions constantly to confirm receipt of comments and messages, but you cannot react on the mobile app to GIFs in the comments.

Working through messages in the iOS app could be greatly improved with 2 tiny changes. Can we have a delete button at the top? Most messages get either archived or deleted, and at the moment, you have to click two buttons to delete a message. Ther...

On mobile, the delete draft and save draft buttons are too close, causing customers to accidentally delete drafts.

Everyone using this app would benefit from the ability to change fonts when working on mobile. It goes without saying the value this would add as many prefer to maintain their own styles without deviating should they be working away from the offic...

In phone app (android) I can only expand messages but they can not be collapsed after.