Client Platform

Problem When viewing a long conversation, there's no quick way to jump back to the beginning. Request Provide a keyboard shortcut or button to jump to the first message in a conversation.

Problem The desktop app only supports a single view, forcing users to navigate back and forth when they need to reference one conversation while working on another (e.g., copying info into rules). Request Add tab support to the desktop app so user...

Problem French-speaking teammates can't use Front in their preferred language. Request Make Front's interface, help documentation, and communications available in French.

Problem Only one attachment can be dragged at a time between emails, making bulk attachment transfers tedious. Request Allow selecting and dragging multiple attachments at once between emails, similar to Outlook's behavior.

Problem Dark mode is only available on desktop and web — the iOS and Android apps are always in light mode. Request Add dark mode support to the Front mobile apps.

Problem Front requires an internet connection to function — users cannot read, compose, or manage conversations when offline. Request Add offline support to the desktop app so users can access core functionality (reading, composing, triaging) with...

Mobile app allows filtering, tag-views. BUT it doesn't allow multi-select (in order to mark read, unread, delete, or add new tag). Makes the Front mobile version almost impossible to use. Have to open and delete each thread one-by-one :\ I’m talki...

Problem The right-click context menu lacks common actions — users cannot copy attachments, drag email addresses from header fields, or quickly fix spelling errors via right-click. Request Expand the right-click menu to include attachment copy, ema...

Problem German-speaking teammates can't use Front in their preferred language. Request Make Front's interface, help documentation, and communications available in German.

Problem Subtags cannot be collapsed under their parent tag on mobile, requiring excessive scrolling to reach tags listed further down. Request Allow collapsing and expanding subtag groups on the mobile app.