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Mark an inbound or outbound message as high or low importance

Inbound and outbound messages in Outlook can be set to have high or low importance: https://support.microsoft.com/en-us/office/mark-a-message-as-high-or-low-importance-44be4160-d3d9-4f26-97bd-46359b845ae3?ui=en-us&rs=en-us&ad=us Requesting...
4 months ago in Email channels 0 Backlog

Customise Twilio sender address

We would like the ability to customise the sender field when sending via Twilio. For example, we would like to send out some messages with our Company Name as the sender rather than the phone number. For Twilio this is a matter of setting the From...
30 days ago in Twilio 0 Backlog

Show metadata of social media accounts (i.e. follower count) I am interacting with

Ability to see the follower count of a user I’m interacting with on Front app and filter incoming requests by follower count
4 months ago in Other channels 0 Backlog

Report Phishing and Spam integration with Google Workspace

Currently when users report phishing in FrontApp, the FrontApp Security team gets notified.We would like our internal staff to get notified as well, and if possible integrate this into Google Workspace so those reports show up in the Security Dash...
2 months ago in Security / Systems 0 Backlog

2FA via SMS instead of authenticator app

So that we can still receive 2FA code via phone number, in case of lost phone/replacement where we no longer have access to the Authenticator app.
4 months ago in Security 0 Backlog

Visual form builder

Offer the ability to quickly design contact forms using a drag-and-drop editor in Front and embed them on a website
3 months ago in Other channels 0 Backlog

Automated Subject Line for Emails - "Shared" from Microsoft Product

When a document was "shared" from a Microsoft product such as Word/Excel, Outlook automatically would populate the subject line of an email based upon the document name. This behavior is a time saver when emailing standardized documents/reports, a...
3 months ago in Systems 0 Backlog